Senyuan Service

Over ten years development since its inception in 1998, Senyuan Corp. has successfully settled in capital market.  From the birth of China’s first hot recycling unit to the launch of world’s first super thin wear layer overlay machine,  it indicates the well combination of Senyuan’s  R&D capacity and service ability.

Senyuan Corporation takes service as the top priority. We believe that lasting development depends on customers’ satisfaction. We’ll grow into a time-honored enterprise that benefits both the society and our employees.

1. Service Idea
Help customers succeed with our diligent services.

2. Service Principle
To provide quality products and satisfactory service is our unwavering principle. We promise that we will pursue "first-class management, top quality, fastest speed, and excellent service ".

3. Service Commitment
To ensure timely repair of equipment failure, we guarantee that we’ll respond in fifteen minutes when receiving repair requirement.

4. Service Strategy
During the next ten years, our company will reflect our service advantages by changing from product orientation to people orientation, and provide users with a full range of highway maintenance and snow removal solution.

5. Regular Visits
We’ll pay our customers regular visits and provide at least 2 times on-site visit every year. During the visit, we will maintain the equipment according to the customers need and train the operators. Meanwhile, we’ll provide return visit through phone calls for at least two times a quarter and solve the problems timely.
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